2018 SUMMER EMPLOYMENT OPPORTUNITIES
Santa’s Village, Sportsland, Muskoka Zip Lines and Aerial Park & Santa’s Whispering Pines Campground
Santa’s Village Family Entertainment Park is looking for energetic and enthusiastic individuals to join our fun driven family theme park. We employ people that enjoy serving the public in a place where families experience magical and memorable times with their children.
We offer flexible shifts and can provide all the training you will need. If you have an energetic interest in working with the public in tourism and hospitality AND you want to experience a summer in Muskoka, make money, meet new friends and gain valuable experience within the tourism and hospitality industry, we have opportunities for you.
STAFF HOUSING IS AVAILABLE
Ride Operator – This is an outdoor position with a lot of customer contact. Ride operators are primarily responsible for greeting customers, safely loading and unloading the ride and maintaining safety & services standards. Ride assignments change daily and assignments are given based on employee ability and level of customer service. This is an outdoor position and requires a lot of standing.
Turnstile Ticket Taker – Ticket takers are one of the first people our guests meet. You are required to take and validate tickets, stamp hands, issue maps, give directions and tally hourly attendance counts. This is an outdoor position with a lot of customer contact and requires a lot of standing.
Gate House Ticket Seller – Gate House attendants are the first point of customer contact and sell admission tickets to our guests. This position requires great cash handling skills, comfort with POS systems and you enjoy dealing with the public as there is a lot of time spent explaining the different ticket types and packages to our guests. This is an indoor position and requires some standing.
Guest Services Attendant – This position is the key person responsible for answering our phones and providing customer service inquiries to our guests on site. This person helps with tickets sales in the Gatehouse and is therefore comfortable with cash handling and POS systems. Guest Services is responsible for park administration and is part of our first aid team. This is an indoor position and requires some standing.
Food & Beverage Cooks – We have several exciting Food & Beverage outlets in the park. Menus vary from cooking pizza and hot dogs to making gourmet Deli sandwiches, baking cafe specialties, or scooping ice cream. If you like cooking or want to learn the food services industry, we have great opportunities for you. You will be learning from our in-house Red Seal Chef! Outlet manager opportunities exist for the right applicant. This is primarily an indoor position and requires a lot of standing, walking and working in hot conditions.
Food & Beverage Cashiers – Cashiers are comfortable with cash registers, handling cash and great with customer service in a fast-paced location. You are responsible for taking orders and serving the guest accurately. This is position can be both indoor and outdoor and requires a lot of standing.
Games Attendant – This position requires an outgoing, perky individual who likes to interact with people all day long. You are self-motivated and perform well when given daily targets. This is an outdoor position and requires a lot of standing and constant initiation of conversation with guests.
Merchandise Cashier – This is an indoor position with a lot of customer contact. You are responsible for stocking shelves, organizing the store, talking to all of our guests and using the cash register and POS machine. You must be comfortable working with cash in this area. This is position can be both indoor and outdoor and requires lifting, walking and standing.
Face Painter – You enjoy art at school and have artistic talents. You have a lot of customer contact in a busy area. Please submit 2 (two) examples with your application. A skills demonstration will be required during the interview process. This is an outdoor position and requires a lot of standing.
Grounds Keeper – This person works independently with little supervision and is responsibility for cleaning washrooms, changing garbage cans, cleaning our parking lot and grounds. The ideal candidate has an eye for detail and takes pride in their work. This is an outdoor position and requires a lot of walking – you are always moving.
Vault Clerk – This position has been coined our ‘Math Elf’. This role is responsible for reconciling and recording the daily revenue for all 4 parks as well as being a troubleshooter for our POS system. We are looking for someone who is self-motivated and has excellent cash handling skills. You must be well versed in working with Excel and other standard computer programs and have experience working with POS systems. This position is ideally suited to a post secondary student or mature applicant who has a focus on accounting and bookkeeping skills. This is primarily an indoor, desk based position.
Boat Crew-Santa’s Village is looking for boat crew positions to help operate the Santa’s Summer Sleigh jet boat this summer. Ministry of Transportation, Marine Division certification at an MED A2 level is required and we will train. Position is available on a part-time basis for 2 or 3 days per week. Ideally suited to a retiree looking for a fun position where you will be part of a team of entertaining staff. Must be 21 years or older. This is an outdoor position.
Sportsland Cashier – This position is responsible for front line customer service in a busy arcade. You are comfortable dealing with cash handling, POS systems and giving change in a fast-paced area. You serve snack foods and validate park tickets so attention to detail is important. This is an indoor position and requires a lot of standing.
Go-Kart Attendant – Responsible for the safe operation of the go-kart track. You are responsible for loading and unloading guests. This position requires a confident and mature person and requires that you work evenings. This is an outdoor position and requires a lot of movement and walking.
Sportsland Supervisor – We are looking for someone to work afternoon shifts to close Sportsland and our revenue control department. You will have exceptional customer service skills and are comfortable with cash register, POS machines, trouble shooting equipment and supervising front line staff. You are a hands on supervisor working along side staff.
Whispering Pines Campground Guest Services and Reservationist – This indoor, administrative position includes answering phones, booking reservations, checking guests in, assisting customers and basic troubleshooting. This position requires someone with excellent customer service skills, ability to multi task, basic cash handling and computer knowledge, is a quick learner who can make sound decisions that meet our company polices and guest-centric approach and enjoys working in a fast paced environment. This position requires afternoon, evening and weekend shifts. Both full time and part time positions are available.
Whispering Pines Campground Groundskeeper – This outdoor position includes facility maintenance and repairs, cleaning, pool care, wood delivery and heavy lifting. This position will also interact with onsite guests, so customer service skills are a must. Day, evening and weekend shifts are required with up to 35 hours per week.
Whispering Pines Housekeeping – This indoor and outdoor position, requires a candidate who has an eye for detail and takes pride in their work. Areas work include cleaning washrooms, common areas, roofed rental accommodations and staff areas. It also requires some gardening, weeding and watering of small garden beds on site. Day and Weekend shifts are required.
Overnight Team Member – This position works 9pm – 5am for 2-4 shifts per week. It is an outdoor position which is responsible for: shutting down the campground facilities at night, reminding guests of our quiet time and working with the guest and management to ensure it is upheld, minimal light duty maintenance work to support the day team, assisting late night staff to their vehicles, assisting late arrivals to their site, ensuring the buildings at Santa’s Village are locked, ensuring washrooms are maintained throughout the night, and other duties as required. This position requires significant walking, a high level of customer service and a level-headed outlook.
Zip-line / Aerial Park Guides
The Muskoka Zip Lines and Aerial Park is part of the Santa’s Village family of parks and offers our guests boundary pushing thrills and excitement. Our zip-line and aerial park features 7 zip lines for close to 1000′ of heart pounding adventure and an Aerial Park with 34 games over 2 heights. We have a 70 and 40 foot jump tower for the extreme adventure enthusiast. We’re looking for that unique employee that shares that same sense of extreme adventure.
Position Title: Lead Guide
6 positions available
Lead Guides are the primary rescue personnel on site and are the registered Zip Line Mechanics In-Training.
Lead Guides will receive training/orientation to the site-specific rescue procedures for the Zip Lines and Aerial Park.
In addition, Lead Guides will receive the same training as the Assistant Guides and Guides to ensure they are comfortable with the operating procedures for the various Adventure Facilities. Lead Guides will be trained in the set-up and take down of the various facilities, ticket collection and client interaction, harnessing, operation of the QUICKjump Tower, operation of the Kid’s Aerial Park, and in general Emergency Procedures. Lead Guides will also be trained in the required operational procedures for the Aerial Park, Zip Line Tour, Jump Tower and the Big Zip Line which includes Pre-use Inspection Skills, Operational Procedures, Participant Belay Transfer Skills, Belay skills (friction device) and Participant Assistance Procedures.
This is a very physical position, which requires an individual who is comfortable moving around at height in suspension, managing rope systems, moderately heavy lifting, climbing ladders and stairs, reaching, pulling and stretching and an ability to navigate all of the Adventure Facility activities at Muskoka Zip Line and Aerial Park.
Position Title: Guide
10 positions available
Guides play a significant role as front line staff in the day-to-day operation of the Adventure Facilities and will work in all of the areas of the Muskoka Zip Line and Aerial Park.
This position sees the Guide as the main source of information and assistance to participants when they are at height. Guides will be trained in the setup and take down of the various facilities, ticket collection and client interaction, harnessing, operation of the QUICKjump Tower, operation of the Kid’s Aerial Park, and in general Emergency Procedures. Guides will also be trained in the required operational procedures for the Aerial Park, Zip Line Tour, Jump Tower and the Big Zip Line which includes Pre-use Inspection Skills, Operational Procedures, Participant Belay Transfer Skills, Belay skills (friction device) and Participant Assistance Procedures.
This is a very physical position, which requires an individual who is comfortable moving around at height in suspension, moderately heavy lifting, climbing ladders and stairs, reaching, pulling and stretching and an ability to navigate all of the Adventure Facility activities at Muskoka Zip Line and Aerial Park.
Position Title: Assistant Guide
16 positions available
Assistant Guides play an important role in the operation of the Adventure Facilities and will work in all of the areas of the Muskoka Zip Line and Aerial Park. Assistant guides will be trained in the set-up and take down of the various facilities, ticket collection and client interaction, harnessing, operation of the QUICKjump Tower, operation of the Kid’s Aerial Park, and in general Emergency Procedures.
While this position is primarily customer service oriented this is a very physical position, which requires moderately heavy lifting, climbing ladders and stairs, reaching and stretching and an ability to navigate the Adventure Facility activities.
Join Santa’s Team
- You must be 14 years of age (unless otherwise stated) AND have your Social Insurance Number to be employed with us.
- We have part time or full time work depending on what you are looking for – work 2 – 5 days per week.
- Most jobs are day time hours between 9:30 a.m. – 7:00 p.m. Monday – Sunday. Sportsland employees are scheduled evening shifts until close at 10:00 p.m.
- Interviews will begin in March at our Job Fair and on Tuesday afternoons until all of our positions are filled. A cover letter and resume are not required but are recommended so that we know what area of the park you are interested in before you arrive for your interview.
- Mandatory staff training takes place in June.
- Applications can be filled out in the form below and will be automatically submitted.