We’re ready to welcome you back.
We are excited to announce that Santa’s Village will be officially open with all rides and attractions available to our guests on July 1st!
At Santa’s Village, our mission is to create a fun family experience and, as a part of that mission, we place the utmost importance on the safety and wellbeing of our guests and employees.
To ensure that you and your family can have confidence in the safety of attending our park, we have introduced a range of new health & safety measures and changes to how our park operates.
We are Limiting Capacity
We will be controlling the maximum daily attendance in our park in order to maintain enough space for families to practice social distancing throughout the park. For this reason we recommend that all guests purchase their tickets in advance online to avoid disappointment at the gate.
Health Screenings
Health Screening will be required for all guests and staff. When you purchase your ticket or make a reservation for a season pass visit you will receive a PDF Health Screening Questionnaire. We ask that all guests review this prior to arriving at the park.
Face Coverings Required
In accordance with provincial requirements all guests over the age of two will be required to wear face masks covering the nose and mouth when indoors and when they are unable to maintain physical distance. This means guests will be required to wear a mask when entering any of the buildings in the park (including washroom facilities) and when waiting in a Ride queue or riding a ride.
Masks are not required in open areas of the park were you are able to maintain distance from staff and other guests.
Click below for more details on our COVID-19 Safety Program:
What’s New for 2021?
Santa and his team have been hard at work preparing several new and exciting activities for you and your family to enjoy! In addition to several NEW attractions, your Admission now includes Go-Karts & Mini Golf!
Season Pass Holders
All 2020 Season Passes have been extended to include the full 2021 Season and can now be used to visit the park.
We are limiting daily capacity in the park so all season pass holders will need to make a reservation prior to their visit.
When you arrive at the park you will be required to show your Season Pass Card and your reservation confirmation.
If you do not have a Season Pass Card you can visit Guest Services (located at the back of the Gate House) and our team will process your Pass and provide you with a Photo ID Card.
Frequently Asked Questions
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I Bought an Outdoor Adventure Pass for July 1, 2 or 3. Is it still Valid?
Yes! If you purchased an Outdoor Adventure Pass for July 1,2 or 3 it will automatically be upgraded for a full General Admission Ticket and will include access to all rides & attractions in the park!
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Can I Buy an Outdoor Adventure Pass to use after June 27th?
No. The Outdoor Adventure Pass was only available for weekends in June and cannot be purchased once the full park is open.
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I have a 2020 Season Pass. Is it still valid?
- We will be extending the validity of all 2020 Season Passes through the 2021 season which is planned to end on October 31, 2021.
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I have a 2020 General Admission Ticket. Is it still valid?
- 2020 General Admission Tickets purchased during our 2019 SantaFest Sale or with a Camping Reservation will also be valid during the 2021 Season.
PLEASE NOTE: that unredeemed 2020 Day Activity Passes & 2020 Camper Activity Passes are NOT valid during the 2021 Season.
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How do I go about getting my ticket or season pass extended to the 2021 Season?
All 2020 tickets and season passes will automatically be extended to include the 2021 season.
Please note: Guests who purchased their 2020 season pass during the 2019 season and already have an ID card will need to get an updated Card during their first visit of the 2020 or 2021 Season.
Reservations Must be made in advance of your visit. If you have a 2020 General Admission Ticket Please Call Guest Services to book your date.
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Do I have to wear a mask in the Park?
In accordance with provincial requirements all guests over the age of two will be required to wear face masks covering the nose and mouth when indoors and when they are unable to maintain physical distance.
This means guests will be required to wear a mask when entering any of the buildings in the park (including washroom facilities) and when waiting in a Ride queue or riding a ride.
Masks are not required in open areas of the park were you are able to maintain distance from staff and other guests.
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Can I buy Tickets at Gate?
Yes. You can buy tickets when you arrive however we are operating with a limited capacity and do anticipate selling out most days.
In order to avoid disappointment we strongly recommend booking in advance.
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I have a camping credit from 2020. How do I redeem my credit and book for the 2021 season?
For more information about your camping reservation, or to make changes to your reservation please contact our Campground team at: [email protected]
In order to properly assist you, our team will require the name, phone number and email address of the person associated with the reservation.
For any additional questions, please contact our team by email at: [email protected]
