Elves

What you need to know before you visit us

Be Healthy & Safe On Arrival

You will not be admitted to the park if you have:

1.Coughing, fever (over 100.4 º F), or difficulty breathing.
2.Traveled internationally in the last 14 days.
3.Been on a cruise ship in the last 14 days.
4.Been in a location with widespread COVID-19 transmission in the last 14 days.
5.Been in close contact with a person known or suspected of having COVID-19 in the last 14 days.
6.Tested positive for COVID-19 within the last 14 days

We recommend that Guests Wear Masks
We recommend that guests over the age of two wear face masks covering the nose and mouth throughout their time in the park.

Comply with all Social Distancing Measures
We have placed many social distancing measures in the park, all of which are only effective when all guests comply with these measures. Please respect our team and other guests and maintain proper distance during your visit.

Be patient with our Team and other Guests
Social distancing measures & additional cleaning procedures can lead to longer wait times in ride queues, restrooms and other areas of park. Please be patient with our team as

Wash & Sanitize your hands Often
We have placed addition sanitizing stations throughout the park and encourage all guests to make use of them frequently, to protect themselves, other guests and our team.

Plan Ahead
Our Parks will be opening in accordance with the Province of Ontario’s phased re-opening plan. This means that certain parks or areas may not be available when you plan to visit. Review our park updates page to see the latest information on our park opening status.

All areas of the park will be operating under a controlled and limited capacity this season. Booking ahead online is always encouraged. This can be done for park tickets, camping reservations and aerial park activities.

We are going cashless
Please note that for the duration of the 2020 season our parks will be cashless. This means that all food and retail outlets will not be accepting cash. Gift cards will be available for purchase using cash payments at guest services only.