Santa and Mrs. Claus

2020 Health & Safety Measures

At Santa’s Village, our mission is to create a fun family experience and, as a part of that mission, we place the utmost importance on the safety and wellbeing of our guests and employees.

To ensure that you and your family can have confidence in the safety of attending our park, we have introduced a range of new health & safety measures.

These measures are in line with government guidance and the requirements of local health authorities. Some of the measures set out below may be clearly visible to you from the moment you arrive and others are things that we will be asking our guests to consider prior to their arrival. However, all of these pieces have been designed to ensure that we are able to build an even safer environment for you and your family when experiencing the fun of our park.

* Anyone visiting our park acknowledges that they do so at their own risk.


FREQUENTLY ASKED QUESTIONS

  • What Parks are Currently Open?

    Santa’s Village – CLOSED.

    Theme parks will be included in phase 3 of the governments reopening plan, but at this time we do not know when that will be.

    Sportsland – OPEN 7 days/week.

    At this time Go-karts and Mini Golf are open. The arcade, batting cages and Bungee Trampoline are closed.

    Muskoka Zip Lines & Aerial Park – OPEN 7 days/week.

    At this time our Aerial Adventure course is open. The Zip Canopy Tour is closed at this time. Click HERE to book your climb.

    Santa’s Whispering Pines & Muskoka Ridge Campgrounds – OPEN 7 days/week.

    Both of our campgrounds are open for camping of all types. Details on site types and availability can be found HERE.

     

  • What safety measures have you implemented in response to COVID19?

    Click HERE to view a list of what we are doing to our guests and our team safe.

  • What happens with my 2020 Season Pass?

    All 2020 season passes will automatically be extended to include the 2021 season.

    Please note: Guests who purchased their 2020 season pass during the 2019 season and already have an ID card will need to get an updated Card during their first visit of the 2020 or 2021 Season.

  • What Amenities are available at the Campground?

    Even though Santa’s Village is closed at this time, there are still several fun activities for your family to enjoy:

    ☑️Muskoka Ziplines & Aerial Park

    ☑️Go-Karts & Mini Golf

    ☑️Canoe & Kayak Rentals

    ☑️Hiking onsite and local trails

    ☑️Waterfall Tour & Local Beaches

    ☑️2 Contactless Scavenger Hunt (Download CampersApp)

    ☑️Splash Pad and Beach access on the Santa’s Village property

    ☑️Kid’s Aerial Park on Elves’ Island

    ☑️Dining and Shopping on the Santa’s Village property

    ☑️Campfires, Fishing and more!

For any additional questions, please contact our team by email at:  [email protected]

We will do our best to respond to all inquiries promptly, but please note that due to the volume of inquiries at this time your response could take up to 48 hours.